The room is deliberately dim. It's easier on the eyes.

The duties from the outside appear to be simple, but can change at any give moment, or one phone call to the next.

Responding to a moment of distress is more than calling 911 and waiting. It is the middle-man, the link between the incident and the first responders. It is how the dispatcher asks for information, how the caller relays the information to the dispatcher, and how the dispatcher communicates with numerous departments he or she serves.

The Cheyenne County Communications Center serves several departments, from public transporta...