Celebrating Decades Of Customer Service
Grandma Jo's Honoring Customers
January 17, 2018

Forrest Hershberger
Roxie Worster 'tops off' her customers coffee at Grandma Jo's. She has worked in the family business and local establishments since her mother taught her how to cook.
There are those places in a community that develop a circular process. They become familiar to their clientele, and the clientele in turn becomes like family, which then attracts more customers.
In some of these locations, the neon sign indicates if the kitchen is open, not what it serves. The community already knows what to expect from the menu.
Roxie Worster knows the front door to the grills in the back, where constant customers sit and what most of them eat. Over time, it has become her passion; not just a job, but an occupation. After years of her family, almost without exception, serv...
For access to this article please
sign in or
subscribe.
Reader Comments(0)